01 Introduction to Sales Mastery

What is Sales, S.E.L.L.I.N.G. Framework, PROSPECT-8 Model, Industry Map

03 Effective Communication in Sales

T.R.U.S.T. Framework, Listening Decoder, Non-Verbal Cues, HERO Storytelling

04 Sales Strategies and Techniques

SPIN, BANT, Challenger, MEDDIC, Value-Based, Methodology Selector

05 Advanced Sales Techniques

Psychology Principles, P.A.I.N. Map, Micro-Commitments, Reverse Selling, C.A.L.M. Urgency

06 Mastering the Sales Pitch

B.R.I.D.G.E. Framework, Value Proposition Formula, WhatsApp Pitch, 10-Slide Template

07 Overcoming Objections

A.C.E. Framework, Objection Playbook, Prevention Strategy, Industry Patterns

08 Closing the Sale

8 Closing Techniques, Buying Signals, 90-Day Post-Close Playbook, WhatsApp Closing

09 Sales KPIs and Metrics

Vital 5 Metrics, Revenue Metrics, Churn, NPS, CPA, Indian Benchmarks

10 Data-Driven Selling

CRM Revolution, 7 Weekly Questions, Forecasting, Tech Stack, AI in Sales

11 Negotiation Skills

4 Cultural Pillars, Value Anchoring, Give-and-Get System, Psychology Tactics

12 Digital and Remote Sales

LinkedIn Playbook, P.I.N.G. Email, WhatsApp Mastery, Video Selling, Pipeline Management

13 Sales-Marketing Alignment

Revenue Funnel, 7 Support Functions, SLA Framework, Alignment Meeting

14 Building a Personal Sales Brand

Positioning Statement, 3-2-1 Content Rhythm, 7 Content Formats, Networking Pyramid

15 Case Studies

Toyota, Spotify, Salesforce, Coca-Cola, boAt/Instagram, Nike — Sales Mastery in Action